Is QuillBot safe for business data?
QuillBot uses your text to improve its AI and stores browser-extension text by default; account holders can opt out of both, and Team Plan text is not used.
Training, plan by plan
- Used for training: Free and Premium: used, unless you opt out.
- Not used for training: Team Plan: not used.
What it does with your data
| Question | Free and Premium (individual accounts) | Team Plan |
|---|---|---|
| Trains on your data by default? | Yes, unless you opt out. QuillBot says it uses your inputs to improve its services; with a QuillBot account you can turn off training on your text in the extension’s Data and Privacy menu. Read on October 24, 2026 · source: help.quillbot.com | No. QuillBot says it stores Team Plan text to provide the service but does not use it to train its AI, with no opt-out needed. Read on October 24, 2026 · source: quillbot.com |
| How long chats are kept | While your account is open, plus a “commercially reasonable” period after, and longer when the law or QuillBot’s other legitimate purposes require. QuillBot says it decides storage periods case by case. Browser-extension text is stored by default unless you turn storage off. Read on October 24, 2026 · source: quillbot.com | While your account is open, plus a “commercially reasonable” period after, and longer when the law or QuillBot’s other legitimate purposes require. QuillBot says it decides storage periods case by case. Browser-extension text is stored by default unless you turn storage off. Read on October 24, 2026 · source: quillbot.com |
| Who can read them | A limited set of QuillBot staff. QuillBot says access to customer data is tightly restricted and employees can reach it only when their work needs it. Read on October 24, 2026 · source: help.quillbot.com | Your team, plus a limited set of QuillBot staff. On a Team Plan, your information may be searchable and visible to other members of your team; inside QuillBot, access is restricted to employees whose work needs it. Read on October 24, 2026 · source: quillbot.com |
| Where data is stored | Not confirmed. QuillBot’s privacy policy says its parent company, Learneo, has offices in the United States, India, the Netherlands, Germany, and Canada and uses service providers in the United States and around the world, but it does not say where your text is stored. Not confirmed · page checked: quillbot.com, October 24, 2026 | Not confirmed. QuillBot’s privacy policy says its parent company, Learneo, has offices in the United States, India, the Netherlands, Germany, and Canada and uses service providers in the United States and around the world, but it does not say where your text is stored. Not confirmed · page checked: quillbot.com, October 24, 2026 |
| How to delete | QuillBot accounts cannot be deleted on the website. Submit a deletion request through QuillBot’s Privacy Request Webform; access stops right away, and a deleted account cannot be restored. Read on October 24, 2026 · source: help.quillbot.com | QuillBot accounts cannot be deleted on the website. Submit a deletion request through QuillBot’s Privacy Request Webform; access stops right away, and a deleted account cannot be restored. Read on October 24, 2026 · source: help.quillbot.com |
How to turn training off
- Click the QuillBot extension icon, open View All Settings > Data and Privacy, and turn off storing your text and using it for training. Source: help.quillbot.com
- To delete an account, submit a request through QuillBot’s Privacy Request Webform. Source: help.quillbot.com
Safer setup for a small team
Use the Team Plan for work, or turn off both storage and training in the extension’s Data and Privacy settings.
Plan to approve: QuillBot Team Plan, or individual accounts with training off
Setting to check: Storage and training off (Data and Privacy)
A line for your AI policy: Staff use QuillBot only on our Team Plan, or with storage and training turned off. No customer details are pasted in.
Want this in your team’s AI policy? The SafeStart kit, a plain-English AI policy and training for small teams, is coming soon.
Questions about your own setup? Write to hello@terrapilgrim.org.
What changed
No changes recorded since we first published this page on October 24, 2026. Every change goes in the change log.
Sources (4)
- help.quillbot.com/hc/en-us/articles/360056530894-How-does-Quillbot-use-my-… · read on October 24, 2026
“Your inputs and usage data are also used for both (1) training to improve the services generally and (2) personalizing the service to you.”
- quillbot.com/privacy · read on October 24, 2026
“we retain personal data about you for as long as you have an open account with us, and for a commercially reasonable period needed to fulfill the purposes described in this Privacy Policy.”
- help.quillbot.com/hc/en-us/articles/13465126191255-Does-QuillBot-have-meas… · read on October 24, 2026
“access to customer data is tightly restricted within our company and our service providers”
- help.quillbot.com/hc/en-us/articles/1500001294762-Can-I-delete-my-account · read on October 24, 2026
“To delete your account, submit a request to delete your personal data through our official webform”
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