Does Fathom train on your data by default?

Accounts not on a Teams plan: used, de-identified, unless you opt out. Teams plans: used, de-identified, unless an admin opts everyone out.

How do I turn off training in Fathom?

Opt out of AI training in My Settings. On Team Edition, an admin can opt out all users in Organization Settings. When you share a recording, choose “Only people added can view.” Fathom notes that a link set to “Anyone with the link can view” stays open to anyone who has the link. On the Enterprise plan, ask Fathom to set a retention policy. Recordings older than the period you choose are then permanently deleted. To delete a recording, hover over the three dots next to it and click “Delete Recording.” Its notes are deleted too, and it can’t be recovered.

Is Fathom safe for business data?

Q: Which Fathom plan should a small business approve?

Fathom Teams plan. Opt out of AI training in My Settings, or for everyone in Organization Settings on a Teams plan. When you share a recording, choose “Only people added can view.”

Fathom does not let outside AI companies train on your meetings, but it uses de-identified meeting data to train its own AI models unless you opt out; on a Teams plan, an admin can opt out everyone at once.

Last checked October 23, 2026 · First published October 23, 2026 · 0 changes

Fathom does not let outside AI companies train on your meetings, but it uses de-identified meeting data to train its own AI models unless you opt out; on a Teams plan, an admin can opt out everyone at once. Source: https://www.fathom.ai/privacy (checked October 23, 2026). Via https://aitoolprivacy.com/ai-privacy/fathom/

Fathom, “You can opt out from this use of your data in your account settings.” https://www.fathom.ai/privacy, read on October 23, 2026. Compiled by AI Tool Privacy, https://aitoolprivacy.com/ai-privacy/fathom/

How to keep Fathom safe for a small team.
1. Opt out of AI training in My Settings. On Team Edition, an admin can opt out all users in Organization Settings. (https://help.fathom.video/en/articles/296512)
2. When you share a recording, choose “Only people added can view.” Fathom notes that a link set to “Anyone with the link can view” stays open to anyone who has the link. (https://help.fathom.video/en/articles/295616)
3. On the Enterprise plan, ask Fathom to set a retention policy. Recordings older than the period you choose are then permanently deleted. (https://help.fathom.video/en/articles/6057089)
4. To delete a recording, hover over the three dots next to it and click “Delete Recording.” Its notes are deleted too, and it can’t be recovered. (https://help.fathom.video/en/articles/7975169)
Plan to approve: Fathom Teams plan
Setting to check: AI training opt-out (My Settings or Organization Settings)
AI policy line: Staff record calls with Fathom only through our company account, and only after everyone on the call has been told. AI training stays opted out for every user.
Checked October 23, 2026, from https://aitoolprivacy.com/ai-privacy/fathom/

Training, plan by plan

Used for training: Accounts not on a Teams plan: used, de-identified, unless you opt out.
Used for training: Teams plans: used, de-identified, unless an admin opts everyone out.

What it does with your data

Fathom, plan by plan. Every answer links to the vendor’s own page.
Question	Accounts not on a Teams plan	Teams plans
Trains on your data by default?	Yes, in de-identified form, unless you opt out. Fathom says it may use de-identified data from your meetings to train its own AI models, and you can opt out in your account settings. It does not let outside companies, such as OpenAI, Anthropic, or Google, train on your data. Read on October 23, 2026 · source: fathom.ai Suggest an edit	Yes, in de-identified form, unless opted out. On Team Edition, an admin can opt out all users at once in Organization Settings. Read on October 23, 2026 · source: help.fathom.video Suggest an edit
How long chats are kept	Until you delete them. Fathom keeps personal information as long as needed for the purposes in its policy or as the law requires, and your account and its data remain until you delete the account. Read on October 23, 2026 · source: fathom.ai Suggest an edit	Until you delete them, as on other accounts: Fathom says your account and its data remain until you delete the account. Read on October 23, 2026 · source: fathom.ai Suggest an edit
Who can read them	The people you share a recording with. A share link can be open to anyone with the link, to anyone on your email domain, or only to people you add. Read on October 23, 2026 · source: help.fathom.video Suggest an edit	It depends on your settings. Admins decide whether users choose for themselves or whether external meeting recordings are visible to the user’s team or to all teams, and they can lock that choice. Each person’s View Access decides whose calls they can see. Read on October 23, 2026 · source: help.fathom.video Suggest an edit
Where data is stored	In the United States. Fathom says all of its data is stored there. Read on October 23, 2026 · source: help.fathom.video Suggest an edit	In the United States. Fathom says all of its data is stored there. Read on October 23, 2026 · source: help.fathom.video Suggest an edit
How to delete	Hover over the three dots next to the recording and click “Delete Recording,” or use “Delete Call” on the recording page. Its notes are deleted too, and it can’t be recovered. When you delete your account, recordings and metadata are removed, and backups are cleared 7 days later. Read on October 23, 2026 · source: help.fathom.video Suggest an edit	Same steps as other accounts. On the Enterprise plan, admins can also turn off recording deletion or set a retention period, after which older recordings are deleted automatically. Read on October 23, 2026 · source: help.fathom.video Suggest an edit

How to turn training off

Opt out of AI training in My Settings. On Team Edition, an admin can opt out all users in Organization Settings. Source: help.fathom.video
When you share a recording, choose “Only people added can view.” Fathom notes that a link set to “Anyone with the link can view” stays open to anyone who has the link. Source: help.fathom.video
On the Enterprise plan, ask Fathom to set a retention policy. Recordings older than the period you choose are then permanently deleted. Source: help.fathom.video
To delete a recording, hover over the three dots next to it and click “Delete Recording.” Its notes are deleted too, and it can’t be recovered. Source: help.fathom.video

Safer setup for a small team

Opt out of AI training in My Settings, or for everyone in Organization Settings on a Teams plan. When you share a recording, choose “Only people added can view.”

Plan to approve: Fathom Teams plan
Setting to check: AI training opt-out (My Settings or Organization Settings)

A line for your AI policy: Staff record calls with Fathom only through our company account, and only after everyone on the call has been told. AI training stays opted out for every user.

Want this in your team’s AI policy? The SafeStart kit, a plain-English AI policy and training for small teams, is coming soon.

Questions about your own setup? Write to hello@terrapilgrim.org.

What changed

No changes recorded since we first published this page on October 23, 2026. Every change goes in the change log.

Sources (6)

fathom.ai/privacy · read on October 23, 2026
“You can opt out from this use of your data in your account settings.”
help.fathom.video/en/articles/295616 · read on October 23, 2026
“you can choose whether Anyone with the link can view, Anyone on the same domain as you can view, or Only people added can view.”
help.fathom.video/en/articles/296512 · read on October 23, 2026
“All Fathom data is stored in the United States.”
help.fathom.video/en/articles/7975169 · read on October 23, 2026
“Once deleted, a call cannot be recovered, as we do not store the data.”
help.fathom.video/en/articles/6354945 · read on October 23, 2026
“This setting controls who in your organization can view your external meeting recordings by default”
help.fathom.video/en/articles/3239681 · read on October 23, 2026
“Disable Recording Deletion (Enterprise plan only)”

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