Is Fireflies safe for business data?
Fireflies says it does not use your meeting content to train AI models, on any plan, and its AI vendors may not keep or train on it; the bigger questions for a team are who can see each meeting and how long it is kept.
Training, plan by plan
- Not used for training: Plans other than Enterprise: not used.
- Not used for training: Enterprise: not used.
What it does with your data
| Question | Plans other than Enterprise | Enterprise |
|---|---|---|
| Trains on your data by default? | No. Fireflies says audio, video, transcripts, and summaries are never used to train AI models, and its terms say it will not use your content to train generative AI. Its AI vendors, such as OpenAI and Anthropic, may not store or train on it. Fireflies may still use usage and statistical data drawn from your content to improve its service. Read on October 23, 2026 · source: fireflies.ai | No. Fireflies says your data is never used to train AI models, inside Fireflies or outside it, and its vendors may not keep or train on it. Read on October 23, 2026 · source: guide.fireflies.ai |
| How long chats are kept | As long as your account is active. Fireflies keeps personal information tied to your account while the account is active, and deletes it within 30 days after you close the account. The pages we read give no automatic deletion period for meetings on these plans. Read on October 23, 2026 · source: fireflies.ai | Enterprise admins can set retention rules, and auto-delete can remove old meetings automatically, but the pages we read do not give default periods. Not confirmed · page checked: guide.fireflies.ai, October 23, 2026 |
| Who can read them | The people you choose. For each meeting you can limit access to participants, make it private, or share a link, and admins control workspace access through Groups. Fireflies says its own staff cannot see meeting content by default and need your permission, usually for support. Read on October 23, 2026 · source: guide.fireflies.ai | The people you choose, as on other plans. Admins can manage workspace access and set user permissions through Groups. Fireflies staff need your permission to see meeting content. Read on October 23, 2026 · source: guide.fireflies.ai |
| Where data is stored | In the United States. Fireflies says it stores and processes data in its cloud on AWS and Google Cloud (GCP) in the United States by default. Read on October 23, 2026 · source: guide.fireflies.ai | In the United States by default. With Private Storage, an Enterprise feature, meeting data is stored in a dedicated storage bucket, which can be your own on AWS S3 or Google Cloud Storage, but it is still processed on Fireflies’ servers in the U.S. Read on October 23, 2026 · source: guide.fireflies.ai |
| How to delete | Open the meeting, click the three-dot menu next to its title, select Delete, and confirm. Only the meeting owner can delete a meeting. Fireflies says the transcript, summary, recording, and related data are then permanently deleted and can’t be restored. Read on October 23, 2026 · source: guide.fireflies.ai | Same steps as other plans. Enterprise admins can also use auto-delete to remove old meetings automatically. Read on October 23, 2026 · source: guide.fireflies.ai |
How to turn training off
- Open a meeting in the Notepad and set who can see it: only participants, private, or anyone with the link. Source: guide.fireflies.ai
- When you share a meeting outside your company, use a password-protected link and set an expiration period. Source: guide.fireflies.ai
- To delete a meeting, open it, click the three-dot menu next to the title, select Delete, and confirm. Only the meeting owner can delete it, and it can’t be restored. Source: guide.fireflies.ai
Safer setup for a small team
Use your company workspace, set each meeting so only participants can see it, and tell people before Fireflies records. On Enterprise, admins can also set retention rules and Private Storage.
Plan to approve: Fireflies company workspace
Setting to check: Meeting privacy limited to participants
A line for your AI policy: Staff record calls with Fireflies only through our company workspace, and only after everyone on the call has been told. Meetings with customer details are shared only with the people who were in them.
Want this in your team’s AI policy? The SafeStart kit, a plain-English AI policy and training for small teams, is coming soon.
Questions about your own setup? Write to hello@terrapilgrim.org.
What changed
No changes recorded since we first published this page on October 23, 2026. Every change goes in the change log.
Sources (6)
- fireflies.ai/terms-of-service · read on October 23, 2026
“will not use your User Content to train, retrain, fine-tune or otherwise improve any generative artificial intelligence models”
- fireflies.ai/privacy-policy · read on October 23, 2026
“If you close your account, we will delete personal information related to your account within 30 days.”
- guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe · read on October 23, 2026
“Internally, our teams do not have access to your meeting content by default.”
- guide.fireflies.ai/articles/9596505232-learn-about-data-storage-and-transfer · read on October 23, 2026
“By default, your data is stored and processed in Fireflies' secure cloud infrastructure in the United States (AWS and GCP).”
- guide.fireflies.ai/articles/1311785862-how-to-delete-a-meeting-from-fireflies · read on October 23, 2026
“Once deleted, meetings are permanently removed and can’t be recovered”
- guide.fireflies.ai/articles/3687416644-learn-about-private-storage · read on October 23, 2026
“Data is processed on Fireflies’ servers in the U.S. but stored in your designated bucket location”
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