Is Miro AI safe for business data?
Miro collects AI prompts and results from Free plan users, in de-identified form, to improve Miro AI unless an admin turns that off; it says it does not use them to train models, and paid plans are not included.
Training, plan by plan
- Used for training: Free: used, unless an admin turns it off.
- Not used for training: Starter and Business: not used.
- Not used for training: Enterprise: not used without your consent.
What it does with your data
| Question | Free | Starter and Business | Enterprise |
|---|---|---|---|
| Trains on your data by default? | Yes, unless an admin turns it off. Miro collects Free plan AI prompts, selected board content, and AI results, de-identified, to improve Miro AI. It says it does not use them to train or fine-tune models. Read on October 24, 2026 · source: help.miro.com | No. Miro says only Free plan interaction data is used to improve Miro AI. Its AI terms say that if this changes, it will give you a way to object. Read on October 24, 2026 · source: help.miro.com | No, not without your consent. Miro’s AI terms say it will ask Enterprise customers before using their prompts and results to improve its AI. Read on October 24, 2026 · source: miro.com |
| How long chats are kept | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 · source: miro.com | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 · source: miro.com | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 · source: miro.com |
| Who can read them | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Not confirmed · page checked: miro.com, October 24, 2026 | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Not confirmed · page checked: miro.com, October 24, 2026 | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Not confirmed · page checked: miro.com, October 24, 2026 |
| Where data is stored | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 · source: miro.com | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 · source: miro.com | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 · source: miro.com |
| How to delete | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 · source: miro.com | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 · source: miro.com | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 · source: miro.com |
How to turn training off
- As the company admin, open Admin Console > Security > Miro AI and turn off “Use data for Miro AI improvements.” Source: help.miro.com
Safer setup for a small team
Use a paid Miro plan for client work, or have the Free plan admin turn off “Use data for Miro AI improvements.”
Plan to approve: A paid Miro plan
Setting to check: “Use data for Miro AI improvements” off (Free plan)
A line for your AI policy: Client boards live only in our paid Miro plan. Free accounts have AI data collection turned off.
Want this in your team’s AI policy? The SafeStart kit, a plain-English AI policy and training for small teams, is coming soon.
Questions about your own setup? Write to hello@terrapilgrim.org.
What changed
No changes recorded since we first published this page on October 24, 2026. Every change goes in the change log.
Sources (3)
- help.miro.com/hc/en-us/articles/22874000865554-Miro-AI-quality-improve… · read on October 24, 2026
“Only interaction data from users in the Free Plan are used to improve Miro AI.”
- miro.com/legal/privacy-policy/ · read on October 24, 2026
“Miro will retain Customer Content and Personal Data in accordance with a Customer’s instructions”
- miro.com/legal/ai-features-addendum/ · read on October 24, 2026
“Miro will obtain your consent prior to using your Input and Output for improving its AI Features”
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